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    Help for Haiti

    Hello All,

    I just wanted to show you the announcement that Penske Corporation made today about our donation to the Clinton Bush Haiti Fund. As many of you have seen, Haiti has been in turmoil ever since the massive earthquake occurred a couple of weeks ago. I also wanted to say, "Thanks," to every team member for helping in the recall efforts at our Toyota and Lexus stores.

    This project is part of our broader effort to engage in strategic, mission-related philanthropy. For more information on this school of thought, please see BlendedValue.org, a site established by former Stanford Graduate School of Business Professor, Jed Emerson, and McKinsey & Co. Senior Expert, Sheila Bonini. A background pdf can be found here.



    It's All about Customer Satisfaction

    Hi my name is George Soliman, and I would like to introduce myself to everyone reading Kaizen. This is my first post!

    Here is a very flattering video of me. I once sold this guest and his girlfriend each a car on the same day, and he was so pleased with the experience that he decided to do something nice for me. Without further adieu, here is a video made by my guest, Ray Stendall; it really is not a paid advertisement, but looks just as professional. Thanks Ray!


    Lightyears, Today

    This video shows what can be accomplished when a person takes meticulous care of her vehicle. This is amazing.
    As a retired high school administrator, I'm in my ninth year at Stevens Creek Lexus. I am currently working as a Guest Relations Representative. Before my retirement, I was a high school teacher, counselor, Dean of Students and Principal. I purchased my first Lexus in 1990, the LS400. It currently has 269,000 miles on it, and I've only replaced one part: the starter, one year ago. I also own the '07 LS460, which I love. Lexus of Stevens Creek is a great place to work.

    TAS 2010 : Lexus IS-F CCS Concept

    Tucked away towards the back of Toyota’s booth at the 2010 Tokyo Auto Salon was this IS-F CCS Concept that looks to be a lightweight version of the performance-minded sedan. Not much details could be found on this CCS Concept, but we definitely fell in love with the bright orange shade and carbon fiber accents. The hood, trunk, and spoiler were all constructed on carbon fiber while the front bumper and side skirts got a mild trim accent and the rear bumper its own carbon fiber diffuser. A slightly different exhaust system also appears to be a part of the package, as do the light weight wheels. It also doesn’t take an expert to see that this IS-F features a significantly lowered suspension.

    Looking at the IS-F CCS Concept, we can’t help but think of the equally-orange BMW M3 GTS, which debuted recently in Germany as a track-only club racer. Is Lexus thinking of offering a similar model, or perhaps a light-weight street legal version? We certainly hope so.

    [Courtesy of : AutoGuide.com]



    High Demand for Lexus LF-A

    In the three months after its release the Lexus LF-A received a number of buyers interested in the purchase of the supercar greater than the limited production run of only 500 examples. Even despite its massive $375,000 price tag! For those people it is a waiting game up to mid-March. At that time stamp the 500 cars will be allocated across the 56 countries where they are on sale, with confirmed orders with deposits to be invited from the end of May.

    The LF-A is powered by a mid-front mounted 4.8 liter V10 engine that produces 552bhp for 0 to 62mph in just 3.7 seconds. Hand built in strong but ultra-lightweight carbon fibre material, it represents the pinnacle of advanced automotive design and engineering from a brand which never developed a supercar before.

    [Courtesy of : GTSpirit.com]